As we approach the holiday season, we would like to take this opportunity to thank you for your continued support throughout the past year. We appreciate your business and look forward to our continued relationship.
PPG's United States & Canadian (USCA) Customer Service and Distribution Centers will observe the holiday schedule outlined below. During the holiday season there is limited access to heated trailers to transport waterborne material. To ensure you receive prompt and accurate shipments, please take a moment to review the holiday schedule and place your orders accordingly. Of course, you may continue to submit orders electronically or by fax at your convenience. Any orders submitted on a holiday will be processed in the order that it was received and shipments will be scheduled accordingly.
Thursday, November 23 – Thanksgiving (USA) |
| Order Entry |
Dist.
Centers |
Color Library
and Technical Service |
Color IT
Help Desk |
Color IT
Order Fulfillment |
USA - Closed
Canada - Open |
Closed |
Friday, November 24 – Day After Thanksgiving (USA) |
| Order Entry |
Dist.
Centers |
Color Library
and Technical Service |
Color IT
Help Desk |
Color IT
Order Fulfillment |
USA - Closed
Canada - Open |
Closed |
8-3pm EST |
8-5pm EST |
Closed |
Monday, December 25 – Christmas |
| Order Entry |
Dist.
Centers |
Color Library
and Technical Service |
Color IT
Help Desk |
Color IT
Order Fulfillment |
| Closed |
Tuesday, December 26 – Day After Christmas, Boxing Day |
| Order Entry |
Dist.
Centers |
Color Library
and Technical Service |
Color IT
Help Desk |
Color IT
Order Fulfillment |
| Closed |
Wednesday, December 27 |
| Order Entry |
Dist.
Centers |
Color Library
and Technical Service |
Color IT
Help Desk |
Color IT
Order Fulfillment |
| Open |
Thursday, December 28 |
| Order Entry |
Dist.
Centers |
Color Library
and Technical Service |
Color IT
Help Desk |
Color IT
Order Fulfillment |
| Open |
Friday, December 29 – New Year's Eve |
| Order Entry |
Dist.
Centers |
Color Library
and Technical Service |
Color IT
Help Desk |
Color IT
Order Fulfillment |
USA - Closed
Canada - Open |
Closed |
Monday, January 1, 2018 – New Year's Day |
| Order Entry |
Dist.
Centers |
Color Library
and Technical Service |
Color IT
Help Desk |
Color IT
Order Fulfillment |
| Closed |
| Holiday and Date Observed |
Order Entry |
Dist.
Centers |
Color Library
and Technical Service |
Color IT |
Thanksgiving, U.S.
(Thursday, 11/23) |
US - Closed
Canada - Open |
USCA - Closed |
USCA - Closed |
USCA Help Desk - Closed
Order Fulfillment - Closed |
|
Day After Thanksgiving, U.S.
(Friday 11/24)
|
US - Closed
Canada - Open |
USCA - Closed |
USCA 8-3pm EST |
USCA Help Desk - 8-5pm EST
Order Fullfillment - Closed |
|
Christmas
(Monday, 12/25)
|
USCA - Closed |
USCA - Closed |
USCA - Closed |
USCA Help Desk - Closed
Order Fullfillment - Closed |
|
Day After Christmas
Boxing Day
(Monday, 12/26)
|
USCA - Closed |
USCA - Closed |
USCA - Closed |
USCA Help Desk - Closed
Order Fullfillment - Closed |
|
Wednesday, 12/27 &
Thursday 12/28
|
USCA - Open |
USCA - Open |
USCA - Open |
USCA Help Desk - Open
Order Fullfillment - Open |
|
New Years Eve
(Friday, 12/29)
|
USCA - Closed
Canada - Open |
USCA - Closed |
US - Closed |
USCA Help Desk - Closed
Order Fullfillment - Closed |
|
New Years Day
(Monday, 1/1/2018)
|
USCA - Closed |
USCA - Closed |
USCA - Closed |
USCA Help Desk - Closed
Order Fullfillment - Closed |