Proper care and maintenance of your device is critical in insuring you are getting the best possible Search and Rate results.
For example, have you checked your zero calibration plate lately?

Don’t let this happen to you!
In addition to proper instrument maintenance, daily frequent calibration using the prescribed white tile and correct measurement techniques, including avoiding contaminated sample areas, are also important factors in insuring good formula retrieval.
For more information on how you can maintain a proper working device, view the following RapidMatch X-5 Spectrophotometer Best Practices and User Guide. To order a replacement Zero Calibration Plate, go to Online Ordering and select Part No. PPG88. Cost is $7.00 (USD).